Frequently Asked Questions

If you know your current password, log in using that. Once logged in, click the My Account link in the page header and choose My Account. In the Contact Information section, click the Change Password link. Enter your current password, choose a new one, type it twice to confirm, then click Save.

Click Dealer Login in the page header and then click Sign In. Click the Forgot Your Password? link under the spot where you would enter your password. Enter the email address you used to register and click Reset My Password. If that address is on file, we'll send you a reset link. Check your Junk/Spam folder if the email doesn't arrive right away.

Account logins are managed by actual humans at our head office. None of those robots that try to steal your birthday around here! If you need to change your email or billing address, please give us a call at +1-800-247-1237, Monday through Friday, 8AM–5PM Central Time.

Account logins are managed by actual humans at our head office. None of those robots that try to steal your birthday around here! If you would like to delete or deactivate a user on your account, please give us a call at +1-800-247-1237, Monday through Friday, 8AM–5PM Central Time.

First, check your Junk/Spam folder. If the problem persists, email [email protected] for assistance.

Once you are logged in, click the My Account link in the page header and choose My Account. Then choose My Credit Cards from the menu on the left to edit stored credit cards.

Here's the cool thing — we don't actually keep your credit card information. Those are kept by a third party with huge vaults and massive security, so your information is safe! If you want to save a new card, simply enter the card information on your next order and you'll have the option to save it during checkout.

Give us a call at +1-800-247-1237, Monday through Friday, 8AM–5PM Central Time, or email us at [email protected] any time.

Front to back, top to bottom, all colors, all models — we carry a little bit of everything for tractors, combines, and beyond.

Absolutely. We carry a large inventory of parts to support older and out-of-production equipment.

The search bar at the top of our homepage is very capable. If you know the part number, type it in and you're on your way. If not, just describe what you need — for example, "1066 Fender" for fender parts on a 1066 International, or "4840 Radiator" for a 4840 John Deere. You can even search a generic term like "chain" to browse a broad list of results.

If you prefer browsing, there's a step-down search below the search bar where you can filter by equipment type, make, model, and section.

We're not tied to any single manufacturer. We carry parts for most brands and models.

You bet — we'd be glad to help! We do our best to keep compatibility information accurate on the website, but if you're ever unsure, give us a call at +1-800-247-1237, Monday through Friday, 8AM–5PM Central Time, or email us at [email protected] any time.

We carry a huge line of aftermarket new parts, as well as a few hydraulic pumps that are remanufactured in-house. If you're looking for other rebuilt or used parts, we leave those to the experts at our sister company, Worthington Ag Parts. Check out their website or call +1-888-845-8456 to be directed to their store nearest you.

Our main focus is tractors and combines, but we also carry parts for balers, corn heads, grain heads, forage heads, sunflower heads, cultivators, discs, forage harvesters, industrial equipment, cotton pickers, planters, plows, power units, skid steers, sprayers, windrowers, and more.

Our parts detail pages include a photo, full description, physical specs (length, tooth count, material hardness, etc.), all known cross-reference numbers, make and model fitment information, and serial number break notes. This information was built on decades of knowledge from experienced parts salespeople so you can buy with confidence.

Yes. All aftermarket new parts are verified upon arrival to confirm correct part numbers, proper packaging, and no visible damage or defects before being added to inventory. See our Quality and Inspection page for more details.

Our aftermarket new parts are sourced from approved manufacturers and are designed to meet or exceed OEM-equivalent fit, form, and function standards.

We partner with manufacturers who demonstrate consistent quality control, reliable performance in agricultural applications, and strong warranty support.

Parts are manufactured and tested by the supplier to meet industry and application standards. We also monitor field performance, customer feedback, and warranty data to ensure ongoing reliability.

Parts that fail inspection or show inconsistencies are rejected or removed from inventory. We work directly with suppliers to address any quality concerns.

Parts are shelved in climate-controlled warehouses, as required. Parts are handled with care, using proper storage practices, inventory rotation, and packaging procedures to protect against damage before shipping.

Yes. All eligible new aftermarket parts are backed by our 1-year limited warranty. See our Warranty Policy for full details.

You get dependable performance, competitive pricing, and a company that stands behind what it sells — helping keep your customers running when it matters most.

New aftermarket parts are manufactured to meet or exceed OEM standards at a fraction of the price.

You get a part of equal or greater quality at a significantly lower cost than dealer pricing.

Quality comes first. If we're not the cheapest option in a given case, it's because we're offering a higher-quality part.

Confidence matters. When equipment is down, your customers need to trust that the part you're ordering will get them back up and running. The value is in both the price and the certainty that we stand behind what we sell.

We offer same-day shipping on most orders placed before 2 PM Central Time.

Of course. If you'd prefer to stop into one of our stores, we'd love to see you. Otherwise, we'll get your parts shipped out as soon as possible — usually same day for orders placed before 2 PM Central Time.

Yes. We ship motor freight daily from all our locations.

Yes, we ship to Canada and internationally.

Tracking information will be emailed to you as soon as your order is packed and labelled.

We ship via UPS, FedEx, and Spee-Dee Delivery Service (where available) for parcel shipments, with all carrier options available — including next-day air, 2nd-day air, and regular ground.

Yes. Parts can be readily identified with their OEM number using our website search or by contacting our team directly.

Absolutely. Email part photos to [email protected] and our team will help identify exactly what you're looking for.

OEM numbers, machine model year, and serial numbers are the most useful details for quick, accurate identification.

We've got experienced people. Our senior sales staff can help with hard-to-find parts and uncertain fitment — don't hesitate to call or email.

Yes. Our systems include all OEM sub-numbers we know of, and you can also search by OEM number directly on our website.

Yes. Our sales staff is available to help with hard-to-find parts for older and discontinued equipment. (We've got a lot of old dudes… 😊)

Yes. Most parts sold by Parts Express are backed by a 1-year limited warranty, so you can purchase knowing we stand behind what we sell.

One year from the date of purchase, when parts are properly installed, maintained, and used under normal operating conditions.

The warranty covers defects in materials and workmanship. If a part is found to be defective, Parts Express' responsibility is limited to repairing or replacing it, subject to inspection and approval.

The warranty does not cover normal wear and tear, improper installation or maintenance, misuse, neglect, or accidents, use outside a part's intended purpose, modified or altered parts, or labor costs.

No. The same 1-year limited parts warranty applies to remanufactured parts as well.

Yes. If a part carries a core charge, you'll pay that at checkout. The fee is refunded when a usable core is sent back and passes inspection.

Contact Parts Express customer support, follow the return instructions provided, and return the part for inspection. All warranty claims are subject to inspection and approval and must be initiated within one year of when the claim arises.

No. Parts Express is not responsible for special, indirect, incidental, or consequential damages, including downtime or lost profits. Any liability related to a part or product is limited to the original purchase price.

No. We're a wholesale-only company supplying parts to dealers, repair shops, and the like. If you're an end user looking for excellent product pricing and support, please visit our sister company, Worthington Ag Parts. Check out their website or call +1-888-845-8456 to be directed to their store nearest you.